Privacy Notice for Clients
Who We Are (The Data Controllers)
Stonehewer Moss Limited
4 The Bull Ring
Northwich
CW9 5BS
Our nominated Data Protection Officer is:
Dominic Moss
d.moss@stonehewermoss.co.uk
What Information We Collect
We collect, process, and securely store the following categories of personal data:
- Personal information (e.g. name, National Insurance number)
- Special category data (e.g. gender, age, ethnicity)
- Medical information (e.g. health records, GP reports)
- Employment and income details (e.g. wages, absence records)
- Photographs
- Vehicle details
- Legal documents (e.g. wills, financial records, applications)
- Personal statements and declarations
- Your contact information
Why We Use Your Information
Your personal data is used to:
- Deliver legal services as agreed under our contract with you
- Meet our legal obligations (e.g. fraud prevention, regulatory requirements)
- Inform internal business processes (e.g. marketing, risk, diversity analysis)
- To contact you prior to discuss our services
We do not use your information for automated decision-making or profiling.
Our Legal Basis for Processing
We process your data under one or more of the following legal bases:
- Performance of a contract or steps taken at your request before entering into a contract
- Our legitimate interests or those of a third party (e.g. to contact you or provide services or meet compliance requirements)
- Legal obligations or tasks carried out in the public interest (e.g. fraud prevention)
How We Collect Information
Most of the information we collect is provided directly by you. In some cases, we may obtain data from:
- Medical professionals or agencies (with your consent)
- Publicly available sources (e.g. social media)
- Other relevant third parties (e.g. employers, witnesses, regulators)
- Third Parties such as Facebook and Instagram
We cannot contact you or provide legal services without processing your personal data.
How Long We Keep Your Information
Your personal data will be retained for seven years from the date of our last contact with you. After this period, it will be securely deleted or destroyed.
Who We Share Your Data With
We may share your data with:
- Third parties involved in your legal matter (e.g. courts, barristers, medical experts, other firms)
- Business support services (e.g. IT providers, accountants, regulatory bodies)
- Authorities when required by law (e.g. the police, HMRC)
Why We Share Your Data
We only share your information when:
- It is necessary to perform our contract with you
- We are required to do so by law
- We have a legitimate interest that is not overridden by your rights
All data sharing is subject to strict controls, including:
- Verification of the request and its purpose
- Assessment of the data type and sensitivity
- Evaluation of the recipient’s data handling policies
We do not share your data outside of the UK or with countries lacking appropriate data protection laws.
Accessing Your Information
You have the legal right to request access to the personal data we hold about you. To do so, please contact:
Dominic Moss
Stonehewer Moss Limited
4 The Bull Ring
Northwich
CW9 5BS
d.moss@stonehewermoss.co.uk
Your Data Rights
Under data protection laws, you also have the right to:
- Object to the processing of your data where it causes harm or distress
- Prevent direct marketing communications
- Challenge automated decisions (if applicable)
- Request correction or deletion of inaccurate or outdated data
- Claim compensation if your data rights have been breached
If you are concerned about how your data is handled, we encourage you to raise the matter with us directly.